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Customer Service Executive

Singapore

Job Type

Full Time

Workspace

East Region

Job Description

    • Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers.
    • Provide quotations to customers and follow-up to secure business / activate shipments.
    • Coordinating receipt and record of import / export / Cross trade via air or sea shipments.
    • Liaising with origin and destination offices / agents for shipments arrangement.
    • Liaising with origin and destination offices on air / sea-LCL consolidation program.
    • Shipment arrangements / follow-up and provide updates to customers.
    • Liaising with other departments, making sure operation runs smoothly.
    • Ensuring that shipments are handled smoothly and intermediate issues are solved.
    • Ensure all documentation is accurate and up to date, including bills of lading, commercial invoices, and other necessary paperwork.
    • Check / collate documents and send them to OPS Team for billing.
    • Insurance related matters - purchase insurance, follow-up on claims (if any).
    • Provide customers support to Sales persons for their new potential clients when they are out of office.
    • Back-up for fellow teammates when they are absent.
    • Any other adhoc duties assigned.

Requirements

  • Diploma/Degree in related discipline

  • Good knowledge of International Logistics Services.

  • Minimum 2 years of relevant experience.

  • Independent and team player with strong self-initiatives and communication skills.

To Apply

Please contact Audris at hr@tempserv.com.sg for a confidential discussion.

Your One-Stop Recruitment Solution & Preferred IT Solution Provider

Our Location

10 Anson Rd #11-05 International Plaza

S'pore 079903

6222 6120

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