top of page
.jpeg)
Job Description
- • Handle customers’ queries (via telephone / email) escalated from Call Centre
• Reports to the team lead and Contact Centre Manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management
Requirements
Min ‘O’ level /'N' level with Nitec / Diploma in any discipline
1-year exp in Customer Service / Call Centre will be added advantages
Possess excellent customer service, communication and interpersonal skills
To Apply
Please contact Ivy Ng at ivyng@tempserv.com.sg for a confidential discussion.
bottom of page